Merchants · Terms

The agreement, in plain words.

This summary is written to be read; the signed agreement says the same things with more commas. Where they differ, the agreement governs.

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Commission

You pay on redemption, not claimsCommission accrues when a customer actually redeems, abandoned claims cost nothing.
Reversals net offA reversal inside the customer’s window nets against the same period.
Rates are tiered and publicYour tier follows volume; the schedule is on the pricing page.

Disputes

30 days, line by lineDispute any statement line within 30 days; everything else settles on time.
Records decideBoth sides see the same sealed claim record, most disputes end at the record.

Ending the partnership

30 days’ notice, either sideLive offers finish their stated terms; nothing is yanked from customers mid-promise.
Immediate removal for honesty breachesHidden catches or overspend engineering end placement immediately, stated plainly because we mean it.

Legal wants the long form?

Request the template, redlines welcome.

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